Before contacting support
Some rewards may take time to appear.
Offerwall and survey rewards may be delayed because the provider needs to confirm the task or survey completion.
Check your history
Before opening a ticket, check your BeeGoBox reward history, offerwall history, and account balance.
Make sure the activity was completed correctly and that enough time has passed.
Information to send
For missing reward support, include:
Offerwall or provider name
Offer or survey name
Date and time completed
Expected reward amount
Transaction ID if available
Screenshot proof if available
Your BeeGoBox account email or username
What BeeGoBox can check
BeeGoBox can check whether a postback or reward confirmation was received.
For some offers, BeeGoBox may also need to wait for the provider’s decision.
Important note
BeeGoBox cannot approve fake or unconfirmed rewards without valid provider confirmation.
Complete offers carefully and keep proof when possible.