/* =========================================================
   BeeGoBox Tickets - Index Page v1.0.0
   White background / simple / premium / lightweight
========================================================= */

.bgb-tickets-page {
    width: 100%;
    padding: 118px 0 80px;
    background: #ffffff;
    color: #172033;
}

.bgb-tickets-wrap {
    max-width: 920px;
    margin: 0 auto;
}

/* Breadcrumb */
.bgb-tickets-breadcrumb {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px;
    margin-bottom: 26px;
    font-size: 14px;
    font-weight: 800;
}

.bgb-tickets-breadcrumb a {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    color: #ff7a1a;
    text-decoration: none;
}

.bgb-tickets-breadcrumb a:hover {
    color: #e96300;
}

.bgb-tickets-breadcrumb span {
    color: #d2d7e0;
}

.bgb-tickets-breadcrumb p {
    margin: 0;
    color: #8b95a7;
}

/* Header */
.bgb-tickets-header {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    gap: 24px;
    padding: 30px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-tickets-label {
    width: fit-content;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 14px;
    padding: 8px 14px;
    border: 1px solid rgba(255, 122, 26, 0.18);
    border-radius: 999px;
    background: #ffffff;
    color: #ff7a1a;
    font-size: 13px;
    font-weight: 900;
    box-shadow: 0 10px 28px rgba(23, 32, 51, 0.05);
}

.bgb-tickets-header h1 {
    margin: 0;
    color: #172033;
    font-size: clamp(34px, 5vw, 54px);
    line-height: 1.02;
    font-weight: 950;
    letter-spacing: -0.055em;
}

.bgb-tickets-header p {
    max-width: 620px;
    margin: 13px 0 0;
    color: #6b7280;
    font-size: 16px;
    line-height: 1.72;
}

.bgb-tickets-new-btn {
    min-height: 48px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    padding: 0 22px;
    border-radius: 999px;
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
    font-size: 14px;
    font-weight: 950;
    text-decoration: none;
    white-space: nowrap;
    box-shadow: 0 14px 32px rgba(255, 122, 26, 0.24);
    transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.bgb-tickets-new-btn:hover {
    transform: translateY(-2px);
    color: #ffffff;
    box-shadow: 0 18px 40px rgba(255, 122, 26, 0.30);
}

/* Empty */
.bgb-tickets-empty {
    margin-top: 24px;
    padding: 54px 28px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    text-align: center;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-tickets-empty-icon {
    width: 70px;
    height: 70px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 18px;
    border-radius: 24px;
    background: #fff3ea;
    color: #ff7a1a;
    font-size: 34px;
}

.bgb-tickets-empty h2 {
    margin: 0;
    color: #172033;
    font-size: 26px;
    line-height: 1.15;
    font-weight: 950;
    letter-spacing: -0.035em;
}

.bgb-tickets-empty p {
    max-width: 520px;
    margin: 12px auto 0;
    color: #6b7280;
    font-size: 15px;
    line-height: 1.7;
}

.bgb-tickets-empty a {
    min-height: 48px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    margin-top: 24px;
    padding: 0 22px;
    border-radius: 999px;
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
    font-size: 14px;
    font-weight: 950;
    text-decoration: none;
    box-shadow: 0 14px 32px rgba(255, 122, 26, 0.24);
    transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.bgb-tickets-empty a:hover {
    transform: translateY(-2px);
    color: #ffffff;
    box-shadow: 0 18px 40px rgba(255, 122, 26, 0.30);
}

/* Ticket List */
.bgb-tickets-list {
    display: grid;
    grid-template-columns: 1fr;
    gap: 14px;
    margin-top: 24px;
}

.bgb-ticket-card {
    display: flex;
    align-items: center;
    gap: 16px;
    padding: 20px;
    border: 1px solid #f1e5dc;
    border-radius: 28px;
    background: #ffffff;
    text-decoration: none;
    box-shadow: 0 14px 40px rgba(23, 32, 51, 0.055);
    transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease;
}

.bgb-ticket-card:hover {
    transform: translateY(-3px);
    border-color: rgba(255, 122, 26, 0.28);
    box-shadow: 0 24px 62px rgba(255, 122, 26, 0.13);
}

.bgb-ticket-icon {
    width: 52px;
    min-width: 52px;
    height: 52px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 19px;
    background: #fff3ea;
    color: #ff7a1a;
    font-size: 24px;
}

.bgb-ticket-content {
    min-width: 0;
    flex: 1;
}

.bgb-ticket-content h3 {
    margin: 0;
    color: #172033;
    font-size: 17px;
    line-height: 1.35;
    font-weight: 950;
    letter-spacing: -0.02em;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.bgb-ticket-content p {
    margin: 7px 0 0;
    color: #98a1b2;
    font-size: 12px;
    font-weight: 800;
}

.bgb-ticket-content span {
    margin: 0 5px;
    color: #d2d7e0;
}

.bgb-ticket-side {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-shrink: 0;
}

.bgb-ticket-status {
    min-height: 32px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 0 12px;
    border-radius: 999px;
    font-size: 12px;
    font-weight: 950;
    white-space: nowrap;
}

.bgb-ticket-status-open {
    background: #eff6ff;
    color: #2563eb;
}

.bgb-ticket-status-progress {
    background: #fffbeb;
    color: #d97706;
}

.bgb-ticket-status-closed {
    background: #f1f5f9;
    color: #64748b;
}

.bgb-ticket-status-default {
    background: #f8fafc;
    color: #64748b;
}

.bgb-ticket-arrow {
    width: 38px;
    min-width: 38px;
    height: 38px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 999px;
    background: #fff7f0;
    color: #ff7a1a;
    font-size: 18px;
    transition: transform 0.18s ease, background 0.18s ease;
}

.bgb-ticket-card:hover .bgb-ticket-arrow {
    transform: translateX(3px);
    background: #fff3ea;
}

/* Pagination */
.bgb-tickets-pagination {
    margin-top: 28px;
}

/* Responsive */
@media (max-width: 767px) {
    .bgb-tickets-page {
        padding: 96px 0 54px;
    }

    .bgb-tickets-breadcrumb {
        justify-content: center;
        text-align: center;
        margin-bottom: 24px;
    }

    .bgb-tickets-header {
        display: block;
        padding: 26px 20px;
        text-align: center;
        border-radius: 30px;
    }

    .bgb-tickets-label {
        margin-left: auto;
        margin-right: auto;
    }

    .bgb-tickets-header p {
        font-size: 15px;
    }

    .bgb-tickets-new-btn {
        width: 100%;
        margin-top: 22px;
    }

    .bgb-ticket-card {
        align-items: flex-start;
        gap: 13px;
        padding: 18px;
        border-radius: 24px;
    }

    .bgb-ticket-icon {
        width: 46px;
        min-width: 46px;
        height: 46px;
        border-radius: 17px;
    }

    .bgb-ticket-content h3 {
        white-space: normal;
        font-size: 16px;
    }

    .bgb-ticket-side {
        display: block;
        text-align: right;
    }

    .bgb-ticket-arrow {
        display: none;
    }

    .bgb-tickets-empty {
        padding: 42px 18px;
        border-radius: 30px;
    }
}

@media (max-width: 520px) {
    .bgb-ticket-card {
        flex-direction: column;
    }

    .bgb-ticket-side {
        width: 100%;
        text-align: left;
    }
}
/* =========================================================
   BeeGoBox Tickets - Create Page v1.0.1
   White background / simple / smooth / lightweight
========================================================= */

.bgb-tcreate-page {
    width: 100%;
    padding: 118px 0 80px;
    background: #ffffff;
    color: #172033;
}

.bgb-tcreate-wrap {
    max-width: 820px;
    margin: 0 auto;
}

/* Header */
.bgb-tcreate-header {
    padding: 30px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-tcreate-label {
    width: fit-content;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 14px;
    padding: 8px 14px;
    border: 1px solid rgba(255, 122, 26, 0.18);
    border-radius: 999px;
    background: #ffffff;
    color: #ff7a1a;
    font-size: 13px;
    font-weight: 900;
    box-shadow: 0 10px 28px rgba(23, 32, 51, 0.05);
}

.bgb-tcreate-header h1 {
    margin: 0;
    color: #172033;
    font-size: clamp(34px, 5vw, 54px);
    line-height: 1.02;
    font-weight: 950;
    letter-spacing: -0.055em;
}

.bgb-tcreate-header p {
    max-width: 650px;
    margin: 13px 0 0;
    color: #6b7280;
    font-size: 16px;
    line-height: 1.72;
}

/* Alerts */
.bgb-tcreate-alert {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-top: 20px;
    padding: 16px 18px;
    border-radius: 22px;
    font-size: 14px;
    font-weight: 750;
    line-height: 1.6;
}

.bgb-tcreate-alert i {
    font-size: 21px;
    line-height: 1.4;
}

.bgb-tcreate-alert-success {
    border: 1px solid rgba(34, 197, 94, 0.22);
    background: #ecfdf5;
    color: #15803d;
}

.bgb-tcreate-alert-error {
    border: 1px solid rgba(239, 68, 68, 0.22);
    background: #fef2f2;
    color: #b91c1c;
}

.bgb-tcreate-alert strong {
    display: block;
    margin-bottom: 4px;
    font-weight: 950;
}

.bgb-tcreate-alert ul {
    margin: 4px 0 0;
    padding-left: 18px;
}

/* Card */
.bgb-tcreate-card {
    margin-top: 24px;
    padding: 30px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-tcreate-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
}

.bgb-tcreate-field {
    margin-top: 18px;
}

.bgb-tcreate-grid .bgb-tcreate-field {
    margin-top: 0;
}

.bgb-tcreate-field label {
    display: flex;
    align-items: center;
    gap: 4px;
    margin-bottom: 8px;
    color: #172033;
    font-size: 13px;
    font-weight: 950;
}

.bgb-tcreate-field label span {
    color: #ef4444;
}

.bgb-tcreate-field input,
.bgb-tcreate-field select,
.bgb-tcreate-field textarea {
    width: 100%;
    border: 1px solid #f1e5dc;
    border-radius: 18px;
    background: #ffffff;
    color: #172033;
    font-size: 15px;
    font-weight: 650;
    outline: none;
    transition: border-color 0.18s ease, box-shadow 0.18s ease;
}

.bgb-tcreate-field input,
.bgb-tcreate-field select {
    height: 52px;
    padding: 0 16px;
}

.bgb-tcreate-field textarea {
    min-height: 150px;
    padding: 15px 16px;
    resize: vertical;
    line-height: 1.65;
}

.bgb-tcreate-field input::placeholder,
.bgb-tcreate-field textarea::placeholder {
    color: #a3acb9;
    font-weight: 500;
}

.bgb-tcreate-field input:focus,
.bgb-tcreate-field select:focus,
.bgb-tcreate-field textarea:focus {
    border-color: rgba(255, 122, 26, 0.58);
    box-shadow: 0 0 0 4px rgba(255, 122, 26, 0.10);
}

.bgb-tcreate-field small {
    display: block;
    margin-top: 8px;
    color: #98a1b2;
    font-size: 12px;
    font-weight: 700;
}

/* Actions */
.bgb-tcreate-actions {
    display: flex;
    align-items: center;
    gap: 14px;
    flex-wrap: wrap;
    margin-top: 24px;
}

.bgb-tcreate-actions button {
    min-height: 48px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    padding: 0 24px;
    border: 0;
    border-radius: 999px;
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
    font-size: 14px;
    font-weight: 950;
    cursor: pointer;
    box-shadow: 0 14px 32px rgba(255, 122, 26, 0.24);
    transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.bgb-tcreate-actions button:hover {
    transform: translateY(-2px);
    box-shadow: 0 18px 40px rgba(255, 122, 26, 0.30);
}

.bgb-tcreate-actions a {
    color: #6b7280;
    font-size: 14px;
    font-weight: 850;
    text-decoration: none;
}

.bgb-tcreate-actions a:hover {
    color: #ff7a1a;
}

/* Keep ticket breadcrumbs left on phone */
@media (max-width: 767px) {
    .bgb-tickets-breadcrumb,
    .bgb-tcreate-breadcrumb {
        justify-content: flex-start !important;
        text-align: left !important;
    }

    .bgb-tcreate-page {
        padding: 96px 0 54px;
    }

    .bgb-tcreate-header {
        padding: 26px 20px;
        border-radius: 30px;
    }

    .bgb-tcreate-header p {
        font-size: 15px;
    }

    .bgb-tcreate-card {
        padding: 22px 18px;
        border-radius: 30px;
    }

    .bgb-tcreate-grid {
        grid-template-columns: 1fr;
    }

    .bgb-tcreate-field input,
    .bgb-tcreate-field select,
    .bgb-tcreate-field textarea {
        font-size: 16px;
    }

    .bgb-tcreate-actions {
        display: grid;
        grid-template-columns: 1fr;
    }

    .bgb-tcreate-actions button {
        width: 100%;
    }

    .bgb-tcreate-actions a {
        text-align: center;
    }
}
/* =========================================================
   BeeGoBox Tickets - Show Page v1.0.2
   White background / smooth conversation / lightweight
========================================================= */

.bgb-tshow-page {
    width: 100%;
    padding: 118px 0 80px;
    background: #ffffff;
    color: #172033;
}

.bgb-tshow-wrap {
    max-width: 920px;
    margin: 0 auto;
}

/* Header */
.bgb-tshow-header {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    gap: 24px;
    padding: 30px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-tshow-header-main {
    min-width: 0;
}

.bgb-tshow-label {
    width: fit-content;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 14px;
    padding: 8px 14px;
    border: 1px solid rgba(255, 122, 26, 0.18);
    border-radius: 999px;
    background: #ffffff;
    color: #ff7a1a;
    font-size: 13px;
    font-weight: 900;
    box-shadow: 0 10px 28px rgba(23, 32, 51, 0.05);
}

.bgb-tshow-header h1 {
    margin: 0;
    color: #172033;
    font-size: clamp(30px, 5vw, 50px);
    line-height: 1.05;
    font-weight: 950;
    letter-spacing: -0.05em;
}

.bgb-tshow-header p {
    margin: 13px 0 0;
    color: #6b7280;
    font-size: 14px;
    line-height: 1.65;
    font-weight: 750;
}

.bgb-tshow-header p strong {
    color: #172033;
    font-weight: 950;
}

.bgb-tshow-header p span {
    margin: 0 6px;
    color: #d2d7e0;
}

.bgb-tshow-badges {
    display: flex;
    align-items: center;
    gap: 9px;
    flex-wrap: wrap;
    flex-shrink: 0;
}

.bgb-tshow-status,
.bgb-tshow-priority {
    min-height: 34px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 0 13px;
    border-radius: 999px;
    font-size: 12px;
    font-weight: 950;
    white-space: nowrap;
}

.bgb-tshow-status-open {
    background: #eff6ff;
    color: #2563eb;
}

.bgb-tshow-status-progress {
    background: #fffbeb;
    color: #d97706;
}

.bgb-tshow-status-closed {
    background: #f1f5f9;
    color: #64748b;
}

.bgb-tshow-status-default {
    background: #f8fafc;
    color: #64748b;
}

.bgb-tshow-priority-high {
    background: #fef2f2;
    color: #dc2626;
}

.bgb-tshow-priority-normal {
    background: #fff3ea;
    color: #ff7a1a;
}

.bgb-tshow-priority-low {
    background: #f8fafc;
    color: #64748b;
}

.bgb-tshow-priority-default {
    background: #f8fafc;
    color: #64748b;
}

/* Alerts */
.bgb-tshow-alert {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-top: 20px;
    padding: 16px 18px;
    border-radius: 22px;
    font-size: 14px;
    font-weight: 750;
    line-height: 1.6;
}

.bgb-tshow-alert i {
    font-size: 21px;
    line-height: 1.4;
}

.bgb-tshow-alert-success {
    border: 1px solid rgba(34, 197, 94, 0.22);
    background: #ecfdf5;
    color: #15803d;
}

.bgb-tshow-alert-error {
    border: 1px solid rgba(239, 68, 68, 0.22);
    background: #fef2f2;
    color: #b91c1c;
}

.bgb-tshow-alert code {
    display: block;
    margin-top: 7px;
    word-break: break-all;
    color: inherit;
    font-size: 12px;
    font-weight: 850;
    opacity: 0.82;
}

/* Thread */
.bgb-tshow-thread {
    display: grid;
    gap: 18px;
    margin-top: 24px;
}

.bgb-tshow-reply {
    display: flex;
    gap: 13px;
    align-items: flex-start;
}

.bgb-tshow-reply-staff {
    flex-direction: row-reverse;
}

.bgb-tshow-avatar {
    width: 42px;
    min-width: 42px;
    height: 42px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 16px;
    background: #fff3ea;
    color: #ff7a1a;
    font-size: 15px;
    font-weight: 950;
}

.bgb-tshow-reply-staff .bgb-tshow-avatar {
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
}

.bgb-tshow-message-wrap {
    max-width: 680px;
    min-width: 0;
}

.bgb-tshow-reply-staff .bgb-tshow-message-wrap {
    text-align: right;
}

.bgb-tshow-message-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 7px;
}

.bgb-tshow-reply-staff .bgb-tshow-message-meta {
    justify-content: flex-end;
}

.bgb-tshow-message-meta strong {
    color: #172033;
    font-size: 13px;
    font-weight: 950;
}

.bgb-tshow-message-meta span {
    padding: 3px 8px;
    border-radius: 999px;
    background: #fff3ea;
    color: #ff7a1a;
    font-size: 11px;
    font-weight: 950;
}

.bgb-tshow-message-meta small {
    color: #98a1b2;
    font-size: 12px;
    font-weight: 800;
}

.bgb-tshow-message {
    display: inline-block;
    max-width: 100%;
    padding: 15px 17px;
    border: 1px solid #f1e5dc;
    border-radius: 22px;
    border-top-left-radius: 7px;
    background: #ffffff;
    color: #465165;
    font-size: 14px;
    line-height: 1.7;
    text-align: left;
    box-shadow: 0 14px 40px rgba(23, 32, 51, 0.055);
}

.bgb-tshow-reply-staff .bgb-tshow-message {
    border: 0;
    border-top-left-radius: 22px;
    border-top-right-radius: 7px;
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
    box-shadow: 0 16px 42px rgba(255, 122, 26, 0.20);
}

/* Reply form */
.bgb-tshow-reply-card {
    margin-top: 28px;
    padding: 28px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-tshow-reply-head h2 {
    margin: 0;
    color: #172033;
    font-size: 24px;
    line-height: 1.15;
    font-weight: 950;
    letter-spacing: -0.035em;
}

.bgb-tshow-reply-head p {
    margin: 8px 0 0;
    color: #6b7280;
    font-size: 14px;
    line-height: 1.65;
}

.bgb-tshow-form-error {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    margin-top: 16px;
    padding: 14px 16px;
    border: 1px solid rgba(239, 68, 68, 0.22);
    border-radius: 18px;
    background: #fef2f2;
    color: #b91c1c;
    font-size: 14px;
    font-weight: 800;
}

.bgb-tshow-form {
    display: grid;
    gap: 14px;
    margin-top: 18px;
}

.bgb-tshow-form textarea {
    width: 100%;
    min-height: 135px;
    padding: 15px 16px;
    border: 1px solid #f1e5dc;
    border-radius: 20px;
    background: #ffffff;
    color: #172033;
    font-size: 15px;
    font-weight: 650;
    line-height: 1.65;
    resize: vertical;
    outline: none;
    transition: border-color 0.18s ease, box-shadow 0.18s ease;
}

.bgb-tshow-form textarea::placeholder {
    color: #a3acb9;
    font-weight: 500;
}

.bgb-tshow-form textarea:focus {
    border-color: rgba(255, 122, 26, 0.58);
    box-shadow: 0 0 0 4px rgba(255, 122, 26, 0.10);
}

.bgb-tshow-form button {
    width: fit-content;
    min-height: 48px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    padding: 0 24px;
    border: 0;
    border-radius: 999px;
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
    font-size: 14px;
    font-weight: 950;
    cursor: pointer;
    box-shadow: 0 14px 32px rgba(255, 122, 26, 0.24);
    transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.bgb-tshow-form button:hover {
    transform: translateY(-2px);
    box-shadow: 0 18px 40px rgba(255, 122, 26, 0.30);
}

/* Closed */
.bgb-tshow-closed-card {
    margin-top: 28px;
    padding: 38px 24px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    text-align: center;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-tshow-closed-icon {
    width: 64px;
    height: 64px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 16px;
    border-radius: 22px;
    background: #f8fafc;
    color: #64748b;
    font-size: 30px;
}

.bgb-tshow-closed-card h2 {
    margin: 0;
    color: #172033;
    font-size: 24px;
    line-height: 1.15;
    font-weight: 950;
    letter-spacing: -0.035em;
}

.bgb-tshow-closed-card p {
    margin: 10px auto 0;
    color: #6b7280;
    font-size: 14px;
    line-height: 1.65;
}

.bgb-tshow-closed-card a {
    min-height: 46px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    margin-top: 20px;
    padding: 0 22px;
    border-radius: 999px;
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
    font-size: 14px;
    font-weight: 950;
    text-decoration: none;
    box-shadow: 0 14px 32px rgba(255, 122, 26, 0.24);
    transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.bgb-tshow-closed-card a:hover {
    transform: translateY(-2px);
    color: #ffffff;
    box-shadow: 0 18px 40px rgba(255, 122, 26, 0.30);
}

/* Responsive */
@media (max-width: 767px) {
    .bgb-tshow-page {
        padding: 96px 0 54px;
    }

    .bgb-tshow-breadcrumb {
        justify-content: flex-start !important;
        text-align: left !important;
    }

    .bgb-tshow-header {
        display: block;
        padding: 26px 20px;
        border-radius: 30px;
    }

    .bgb-tshow-header p {
        font-size: 13px;
    }

    .bgb-tshow-badges {
        margin-top: 18px;
    }

    .bgb-tshow-reply,
    .bgb-tshow-reply-staff {
        flex-direction: row;
    }

    .bgb-tshow-reply-staff .bgb-tshow-message-wrap {
        text-align: left;
    }

    .bgb-tshow-reply-staff .bgb-tshow-message-meta {
        justify-content: flex-start;
    }

    .bgb-tshow-reply-staff .bgb-tshow-message {
        border-top-left-radius: 7px;
        border-top-right-radius: 22px;
    }

    .bgb-tshow-message-wrap {
        max-width: calc(100% - 55px);
    }

    .bgb-tshow-message {
        font-size: 14px;
    }

    .bgb-tshow-reply-card {
        padding: 22px 18px;
        border-radius: 30px;
    }

    .bgb-tshow-form textarea {
        font-size: 16px;
    }

    .bgb-tshow-form button {
        width: 100%;
    }

    .bgb-tshow-closed-card {
        border-radius: 30px;
    }
}

@media (max-width: 420px) {
    .bgb-tshow-avatar {
        width: 38px;
        min-width: 38px;
        height: 38px;
        border-radius: 14px;
    }

    .bgb-tshow-message-wrap {
        max-width: calc(100% - 51px);
    }

    .bgb-tshow-message-meta {
        flex-wrap: wrap;
        gap: 6px;
    }
}
/* =========================================================
   BeeGoBox Tickets - Track Page v1.0.3
   White background / simple / premium / lightweight
========================================================= */

.bgb-ttrack-page {
    width: 100%;
    padding: 118px 0 80px;
    background: #ffffff;
    color: #172033;
}

.bgb-ttrack-wrap {
    max-width: 620px;
    margin: 0 auto;
}

/* Breadcrumb stays left on mobile too */
.bgb-ttrack-breadcrumb {
    margin-bottom: 26px;
}

/* Header */
.bgb-ttrack-header {
    padding: 34px 28px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    text-align: center;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-ttrack-icon {
    width: 74px;
    height: 74px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 18px;
    border-radius: 26px;
    background: #fff3ea;
    color: #ff7a1a;
    font-size: 36px;
}

.bgb-ttrack-label {
    width: fit-content;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 14px;
    padding: 8px 14px;
    border: 1px solid rgba(255, 122, 26, 0.18);
    border-radius: 999px;
    background: #ffffff;
    color: #ff7a1a;
    font-size: 13px;
    font-weight: 900;
    box-shadow: 0 10px 28px rgba(23, 32, 51, 0.05);
}

.bgb-ttrack-header h1 {
    margin: 0;
    color: #172033;
    font-size: clamp(34px, 5vw, 52px);
    line-height: 1.02;
    font-weight: 950;
    letter-spacing: -0.055em;
}

.bgb-ttrack-header p {
    max-width: 480px;
    margin: 13px auto 0;
    color: #6b7280;
    font-size: 15px;
    line-height: 1.72;
}

/* Error */
.bgb-ttrack-alert {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-top: 20px;
    padding: 16px 18px;
    border: 1px solid rgba(239, 68, 68, 0.22);
    border-radius: 22px;
    background: #fef2f2;
    color: #b91c1c;
    font-size: 14px;
    font-weight: 800;
    line-height: 1.6;
}

.bgb-ttrack-alert i {
    font-size: 21px;
    line-height: 1.4;
}

/* Card */
.bgb-ttrack-card {
    margin-top: 24px;
    padding: 28px;
    border: 1px solid #f1e5dc;
    border-radius: 34px;
    background: #ffffff;
    box-shadow: 0 18px 50px rgba(23, 32, 51, 0.06);
}

.bgb-ttrack-card form {
    display: grid;
    gap: 18px;
}

.bgb-ttrack-field label {
    display: block;
    margin-bottom: 8px;
    color: #172033;
    font-size: 13px;
    font-weight: 950;
}

.bgb-ttrack-field input {
    width: 100%;
    height: 52px;
    padding: 0 16px;
    border: 1px solid #f1e5dc;
    border-radius: 18px;
    background: #ffffff;
    color: #172033;
    font-size: 15px;
    font-weight: 650;
    outline: none;
    transition: border-color 0.18s ease, box-shadow 0.18s ease;
}

.bgb-ttrack-field input::placeholder {
    color: #a3acb9;
    font-weight: 500;
}

.bgb-ttrack-field input:focus {
    border-color: rgba(255, 122, 26, 0.58);
    box-shadow: 0 0 0 4px rgba(255, 122, 26, 0.10);
}

.bgb-ttrack-card button {
    min-height: 48px;
    width: 100%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    padding: 0 24px;
    border: 0;
    border-radius: 999px;
    background: linear-gradient(135deg, #fb8c3c, #ff7a1a);
    color: #ffffff;
    font-size: 14px;
    font-weight: 950;
    cursor: pointer;
    box-shadow: 0 14px 32px rgba(255, 122, 26, 0.24);
    transition: transform 0.18s ease, box-shadow 0.18s ease;
}

.bgb-ttrack-card button:hover {
    transform: translateY(-2px);
    box-shadow: 0 18px 40px rgba(255, 122, 26, 0.30);
}

/* Help text */
.bgb-ttrack-help {
    margin-top: 22px;
    text-align: center;
}

.bgb-ttrack-help p {
    margin: 0;
    color: #98a1b2;
    font-size: 12px;
    line-height: 1.65;
    font-weight: 750;
}

.bgb-ttrack-help a {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    margin-top: 12px;
    color: #ff7a1a;
    font-size: 14px;
    font-weight: 900;
    text-decoration: none;
}

.bgb-ttrack-help a:hover {
    color: #e96300;
}

/* Responsive */
@media (max-width: 767px) {
    .bgb-ttrack-page {
        padding: 96px 0 54px;
    }

    .bgb-ttrack-breadcrumb {
        justify-content: flex-start !important;
        text-align: left !important;
    }

    .bgb-ttrack-header {
        padding: 30px 20px;
        border-radius: 30px;
    }

    .bgb-ttrack-card {
        padding: 22px 18px;
        border-radius: 30px;
    }

    .bgb-ttrack-field input {
        font-size: 16px;
    }
}
/* Ticket image attachments */
.bgb-tshow-attachments {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 12px;
}

.bgb-tshow-reply-staff .bgb-tshow-attachments {
    justify-content: flex-end;
}

.bgb-tshow-attachment {
    position: relative;
    width: 92px;
    height: 92px;
    display: block;
    overflow: hidden;
    border: 1px solid #f1e5dc;
    border-radius: 18px;
    background: #f8fafc;
    box-shadow: 0 10px 26px rgba(23, 32, 51, 0.08);
    transition:
        transform 0.18s ease,
        border-color 0.18s ease,
        box-shadow 0.18s ease;
}

.bgb-tshow-attachment:hover {
    transform: translateY(-2px);
    border-color: rgba(255, 122, 26, 0.42);
    box-shadow: 0 16px 34px rgba(255, 122, 26, 0.16);
}

.bgb-tshow-attachment img {
    width: 100%;
    height: 100%;
    display: block;
    object-fit: cover;
    transition: transform 0.22s ease;
}

.bgb-tshow-attachment:hover img {
    transform: scale(1.05);
}

.bgb-tshow-attachment-view {
    position: absolute;
    right: 7px;
    bottom: 7px;
    width: 28px;
    height: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 10px;
    background: rgba(23, 32, 51, 0.78);
    color: #ffffff;
    font-size: 15px;
    opacity: 0;
    transform: translateY(4px);
    transition: opacity 0.18s ease, transform 0.18s ease;
}

.bgb-tshow-attachment:hover .bgb-tshow-attachment-view {
    opacity: 1;
    transform: translateY(0);
}

/* Reply image uploader */
.bgb-tshow-upload {
    min-width: 0;
}

.bgb-tshow-upload-input {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    opacity: 0;
    pointer-events: none;
}

.bgb-tshow-upload-label {
    min-height: 78px;
    display: flex;
    align-items: center;
    gap: 13px;
    padding: 13px 14px;
    border: 1px dashed rgba(255, 122, 26, 0.42);
    border-radius: 20px;
    background: #fffaf6;
    cursor: pointer;
    transition:
        border-color 0.18s ease,
        background 0.18s ease,
        box-shadow 0.18s ease;
}

.bgb-tshow-upload-label:hover {
    border-color: #ff7a1a;
    background: #fff7f0;
    box-shadow: 0 0 0 4px rgba(255, 122, 26, 0.08);
}

.bgb-tshow-upload-icon {
    width: 46px;
    min-width: 46px;
    height: 46px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 16px;
    background: #ffffff;
    color: #ff7a1a;
    font-size: 24px;
    box-shadow: 0 8px 22px rgba(23, 32, 51, 0.07);
}

.bgb-tshow-upload-copy {
    min-width: 0;
    flex: 1;
}

.bgb-tshow-upload-copy strong {
    display: block;
    color: #172033;
    font-size: 14px;
    line-height: 1.3;
    font-weight: 950;
}

.bgb-tshow-upload-copy small {
    display: block;
    margin-top: 4px;
    color: #8b95a7;
    font-size: 12px;
    line-height: 1.5;
    font-weight: 650;
}

.bgb-tshow-upload-action {
    min-height: 38px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0 15px;
    border-radius: 999px;
    background: #ffffff;
    color: #ff7a1a;
    font-size: 12px;
    font-weight: 950;
    white-space: nowrap;
    box-shadow: 0 8px 22px rgba(23, 32, 51, 0.07);
}

.bgb-tshow-upload-status {
    margin: 7px 4px 0;
    color: #98a1b2;
    font-size: 12px;
    line-height: 1.5;
    font-weight: 750;
}

@media (max-width: 767px) {
    .bgb-tshow-reply-staff .bgb-tshow-attachments {
        justify-content: flex-start;
    }

    .bgb-tshow-upload-label {
        align-items: flex-start;
        flex-wrap: wrap;
    }

    .bgb-tshow-upload-copy {
        width: calc(100% - 59px);
    }

    .bgb-tshow-upload-action {
        width: 100%;
        margin-top: 2px;
    }
}